Privacy Policy
ORGO Inc. (hereinafter referred to as “the Company”) has established this Privacy Policy (hereinafter referred to as “this Policy”) to outline how personal information is handled in relation to the services provided on this website (hereinafter referred to as “the Service”).
Personal Information
"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information, which is information about a living individual that can identify a specific individual through names, dates of birth, addresses, telephone numbers, contact information, or other descriptions contained in such information, as well as data pertaining to appearance, fingerprints, voice, and information that can identify a specific individual solely from such information (Personal Identification Information), such as health insurance policy numbers.
Methods of Collecting Personal Information
We may ask users for personal information such as their name, date of birth, address, phone number, email address, bank account number, credit card number, and driver's license number when they register for our service. We may also collect transaction records and payment information, including users' personal information, from our partners (including information providers, advertisers, ad distributors, etc., hereinafter referred to as "Partners") with whom the user has made transactions.
Purpose of Collecting and Using Personal Information
The purposes for which our company collects and uses personal information are as follows:
- To provide, operate and improve our services.
- To respond to inquiries from users (including conducting identity verification).
- To send emails to users regarding new features, updates, campaigns, and other services provided by the Company that the user is currently using.
- To contact users as necessary for maintenance, important notices, etc.
- To identify users who violate the terms of use or attempt to use the service for fraudulent or improper purposes, and to deny their use.
- To allow users to view or change their registered information and view their usage status.
- To charge users for usage fees in paid services.
- Purposes incidental to the above purposes.
Changes to Purpose of Use
- The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use after the change has a relevance to the purpose of use before the change.
- In the event of a change to the purpose of use, the Company shall notify users of the changed purpose by a method prescribed by the Company, or publicly announce it on this website.
Provision of Personal Information to Third Parties
- The Company shall not provide personal information to a third party without obtaining the user's prior consent, except in the following cases. However, this excludes cases permitted by the Act on the Protection of Personal Information or other laws and regulations.
- When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual.
- When it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children, and it is difficult to obtain the consent of the individual.
- When it is necessary to cooperate with a national agency, a local public entity, or an individual entrusted by such an agency or entity in executing affairs prescribed by laws and regulations, and obtaining the consent of the individual is likely to impede the execution of said affairs.
- When the following matters have been announced or publicly disclosed in advance, and the Company has notified the Personal Information Protection Commission:
- That the purpose of use includes provision to a third party.
- The items of data to be provided to the third party.
- The means or method of provision to the third party.
- That the provision of personal information to a third party will be stopped at the request of the individual.
- The method of accepting requests from the individual.
- Notwithstanding the provisions of the preceding paragraph, entrusting all or part of the handling of personal information within the scope listed below shall not be considered provision to a third party.
- When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
- When personal information is provided due to the succession of business by merger or other reasons.
- When personal information is jointly used with a specific person, and the individual has been notified in advance of, or has been placed in a state where they can easily know, the fact thereof, the items of personal information to be jointly used, the scope of persons who jointly use it, the purpose of use for the persons who use it, and the name or designation of the person responsible for the management of said personal information.
Disclosure of Personal Information
- When an individual requests the disclosure of their personal information, the Company shall disclose it to the individual without delay. However, if disclosure falls under any of the following cases, the Company may choose not to disclose all or part of the information, and if a decision not to disclose is made, the Company shall notify the individual of that fact without delay. A fee of 1,000 yen per request will be charged for the disclosure of personal information.
- When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
- When there is a risk of significantly impeding the proper execution of the Company's business.
- When it would result in a violation of other laws and regulations.
- Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as historical information and characteristic information, will not be disclosed in principle.
Correction and Deletion of Personal Information
- If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter, "Correction, etc.") such personal information through procedures stipulated by the Company.
- If the Company determines that it is necessary to respond to a request for Correction, etc. from a user as set forth in the preceding paragraph, the Company shall carry out the Correction, etc. of said personal information without delay.
- If the Company carries out Correction, etc. based on the provisions of the preceding paragraph, or decides not to carry out Correction, etc., the Company shall notify the user of this without delay.
Suspension of Use of Personal Information, etc.
- If an individual requests the suspension of use or deletion (hereinafter, "Suspension of Use, etc.") of their personal information on the grounds that it is being handled beyond the scope of the purpose of use, or that it was acquired by fraudulent means, the Company shall conduct the necessary investigation without delay.
- Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to respond to the request, the Company shall carry out the Suspension of Use, etc. of said personal information without delay.
- If the Company carries out Suspension of Use, etc. based on the provisions of the preceding paragraph, or decides not to carry out Suspension of Use, etc., the Company shall notify the user of this without delay.
- Notwithstanding the preceding two paragraphs, if carrying out Suspension of Use, etc. would incur significant costs or if it is otherwise difficult to carry out Suspension of Use, etc., and when alternative measures necessary to protect the user's rights and interests can be taken, the Company shall take such alternative measures.
Changes to Privacy Policy
- The content of this Policy may be changed without notice to the user, except for matters otherwise stipulated by laws and regulations or this Policy.
- Except when otherwise stipulated by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.