Service Terms

1. These Terms apply as follows.
   1. In relation to Users: a User uses the Service in accordance with these Terms by agreeing to these Terms upon registering an account for the Service. Upon that agreement, these Terms apply between ORGO and each User.
   2. In relation to the Customer: these Terms are incorporated into the MYoACT Master Service Agreement (the "Master Agreement") by reference as its Annex 1 and form an integral part of the Master Agreement.
2. Account registration alone does not form the Master Agreement between ORGO and the Customer. Until the Customer enters into the Master Agreement, Users may not use the Service, except for the functions necessary to manage accounts and to enter into the Master Agreement.
3. The following terms used in these Terms have the meanings below.
   1. "Customer" means a corporation or other organization, or an individual who uses the Service as a business (including sole proprietors), that enters into the Master Agreement with ORGO and uses the Service. A person who seeks to use the Service solely for private, personal purposes is not included in "Customer."
   2. "User" means a person who is issued an account under the Customer's management and uses the Service, including a person who registers an account in order to enter into the Master Agreement on behalf of the Customer.
   3. "Subject" means an individual who becomes the subject of motion analysis by the Service through the Customer.
   4. "Health-Related Data" means data relating to the physical or mental condition of a Subject (including videos, skeletal and pose data, analysis results, physical attributes, and related metadata).
   5. "PHI" means protected health information under the U.S. Health Insurance Portability and Accountability Act ("HIPAA"), and "BAA" means a Business Associate Agreement under HIPAA.
4. In relation to the Customer, the Master Agreement (including the Data Processing Addendum (DPA) and, where applicable, the BAA) applies in addition to these Terms. The handling of analysis results, obtaining consent from Subjects, the handling of personal data, fees, damages, and the Customer's other rights and obligations are set out in the Master Agreement. In case of any inconsistency between these Terms and the Master Agreement, the Master Agreement prevails.

1. The Service (MYoACT) provides motion analysis, display of analysis results, provision of reference information, report creation, usage support, and related administrative functions.
2. The analysis results of the Service are reference information based on objective measurements of movement and are not provided as a medical device intended for medical diagnosis, treatment recommendations, or the prevention, treatment, or diagnosis of disease. Users treat analysis results as reference information.
3. ORGO may add or change functions, suspend provision, carry out planned or emergency maintenance, and implement temporary impacts arising from dependencies on external services. For planned maintenance and other foreseeable interruptions, ORGO notifies the Customer and Users in advance; for emergency maintenance and other interruptions due to unavoidable causes, ORGO notifies the Customer and Users promptly afterwards, in each case by reasonable means.

1. The Customer and Users register accounts by the method prescribed by ORGO. Users agree to these Terms upon registering an account.
2. The Customer and Users keep their registration information accurate and up to date, and manage their accounts, credentials, and access privileges at their own responsibility.
3. Except where expressly permitted by ORGO, accounts must not be shared, lent, transferred, renamed, or used by third parties.
4. The Customer appropriately manages the addition and removal of Users, changes to privileges, and the suspension of access for retirees and departing personnel.
5. Upon becoming aware of a leakage of credentials, unauthorized access to an account, or any other event that could affect account security, Users promptly notify the Customer and ORGO.

1. The Service may provide a text-based AI assistant function to explain analysis results and support the use of the Service.
2. The handling of data in the AI assistant is as described in the privacy notice and the AI Assistant and Third-Party AI Disclosure published by ORGO.
3. The Customer and Users acknowledge that the AI assistant's answers are reference information and are not a substitute for professional judgment, medical judgment, legal judgment, or final business decisions.

1. Persons under the age of 13, and persons for whom the consent of a parent or legal representative is required under the minor-protection regulations of the relevant country, may be made the subject of analysis by the Service only through a medical institution or other service provider that has obtained such consent.
2. Identifying whether a Subject is a minor, and obtaining the consent of a parent or legal representative, are the Customer's responsibility. ORGO does not use personal data relating to Subjects whom the Customer has designated as minors or their legal representatives for advertising or profiling purposes.
3. On the analysis execution screen, where a Subject is under the prescribed age, ORGO displays a confirmation statement that the consent of a parent or legal representative has been obtained. Users run the analysis after confirming that such consent has been obtained. For each analysis run, ORGO records the account that performed the operation, the date and time, and the version of the confirmation statement displayed.

The Customer and Users must not engage in any of the following acts.

1. Acts that violate laws, public order and morals, these Terms or any other agreement with ORGO, or ORGO's guidance.
2. Using the Service for unauthorized access, attacks, overloading, vulnerability probing, use beyond granted privileges, or other improper purposes.
3. Reverse engineering, decompiling, or analyzing the Service, models, algorithms, UI, APIs, data structures, or other elements, or using them to imitate the Service or to develop a competing service.
4. Including an analysis subject's name, case ID, medical record ID, date of birth, insurance card number, address, or other direct identifying information in video file names, video metadata, accompanying text, input fields, or inquiry messages, other than by a method approved by ORGO. However, the presence of the analysis subject's face, body, or voice in the video or audio of the raw footage is not itself prohibited, and the upload of ordinary clinical or rehabilitation videos is not treated as a violation of this restriction on that basis alone.
5. Using analysis results for medical diagnosis, treatment recommendations, efficacy representations resembling those of a medical device, guarantees of therapeutic effect, or misleading advertising or promotion.
6. Disclosing, selling, redistributing, or publishing analysis results to third parties other than the individual concerned, the Customer, the medical institution, persons permitted by law, or persons approved by ORGO.
7. Acts that infringe the rights, privacy, trade secrets, intellectual property rights, or reputation of third parties.
8. Entering into the AI assistant an analysis subject's name, contact details, medical record ID, free-text clinical information, confidential information, or other unnecessary identifying information.
9. Where a Customer or User that handles PHI as a Covered Entity, Business Associate, or Subcontractor under HIPAA has not executed a BAA (or a subcontractor agreement required under HIPAA) with ORGO, entering, transmitting, or uploading information containing PHI to the Service. Where such an act occurs, ORGO may isolate the information, restrict access, and take other necessary measures.
10. Any other act that ORGO reasonably determines to harm the safety, integrity, reliability, or proper operation of the Service.

1. ORGO may distribute, by email or other means to the contact details of the Customer or Users, notices concerning the Service such as new functions, updates, and campaigns, as well as advertising concerning ORGO's products and services.
2. For distributions for marketing purposes, ORGO obtains prior consent or provides an opportunity to opt out, in accordance with applicable law. ORGO does not make Subjects' identifiers or Health-Related Data the target of distributions for marketing purposes, and does not use them to decide the content of distributions or for other marketing purposes. However, this does not apply to distributing notices and advertising concerning the Service to the contact details of a Customer or User who is themselves a Subject.

1. In relation to the Customer, ORGO may amend these Terms without individual agreement with the Customer, in accordance with the requirements and procedures set out in the Master Agreement (including publication at least 30 days before the effective date for amendments disadvantageous to the Customer and by the effective date for other amendments, and the opportunity to terminate in the case of a materially detrimental amendment).
2. In relation to Users, ORGO may amend these Terms without individual agreement with Users where the requirements of Article 548-4 of the Civil Code of Japan are satisfied. In that case, ORGO sets an effective date and makes known the fact that these Terms will be amended, the content of the amended Terms, and the effective date, at least 30 days before the effective date for amendments disadvantageous to Users and by the effective date for other amendments, by posting on the website, by display within the Service, or by other appropriate means. ORGO may, where necessary, ask Users within the Service to agree to the amended Terms.
3. Fees, and any variation of the conditions concerning the handling of personal data to the detriment of the Customer, Subjects, or other individuals, are not effected by amendment of these Terms.
4. ORGO applies amended Terms from the designated effective date, after the content of the amended Terms and the effective date have been made known by posting on the website (including, for the Customer, notice by the methods set out in the Master Agreement). ORGO retains each version of these Terms together with the period during which it was posted.

1. Mandatory provisions of applicable law, and agreements individually negotiated and executed between the Customer and ORGO, prevail over these Terms.
2. The Japanese version of these Terms is the authoritative text. The English and other language versions are reference translations, and in case of any discrepancy with the Japanese version, the Japanese version prevails.

Effective date: September 24, 2026\ Last updated: September 24, 2026